It is very clear, if any support is to be available, it must be from the CONSUMER of the PPD. For example, if it is for the Windows driver, then it would be Microsoft. Or if it is for Adobe Illustrator, it would be Adobe. However, most of these software makers would not give support, and just argue it is your job to create a valid PPD. Only if you can show your PPD is valid and the software is incorrect is there a small chance of support; but still very small indeed.
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